Training and Application

    Terrapin can help you overcome the burden of application support and training.

    • Selection and Support

      Terrapin will evaluate and select software applications specific to your needs, and handle negotiating licensing costs with software providers. From there, we provide professional services such as configuring, deploying, and troubleshooting applications.

    • Training

      Terrapin has a proven track record of providing effective computer instruction that increases productivity and morale. We can design and deliver customized training one-on-one or for groups of people or departments within your organization, either on-site or remotely with live, instructor-led training. We offer a wide variety of courses that can help onboard new employees, as well as continuing education for existing staff.

      Let us help equip your employees with knowledge to be more efficient, skilled team members.

    • Specialization

      With the help of our Microsoft Certified Trainer and Microsoft Office Specialist, not only do we provide industry standard instruction, but we also go further by fine tuning our curriculum specific to work roles in legal and other industries, such as topics in styles and formatting, tables, managing corrupted documents, data analytics in Microsoft Excel, or redlining documents with Adobe Acrobat.

    • Popular Topics
      • Microsoft Office product training
      • Microsoft Teams communication
      • Document Management – Worldox, NetDocuments, and iManage
      • Document Utilities – metadata removal, document comparison, and document recovery
      • Adobe Acrobat
      • Cybersecurity
    • Application and Data Migration

      Secure and thorough migrations of data from your current infrastructure to its new home requires trust, efficiency and good communications. We can help you plan a data migration for on-premises or cloud services, such as NetDocuments, iManage, Clio and more. Let us help you plan a seamless data migration transition today!

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    Get to Know Your Team

    Sr. Technical Engineer and Instructor

    Joseph O'Donnell

    Joe is extremely knowledgeable about technology and how to relate it to people. He’ll leave you confident that you’ve chosen the right products and know how to use them.

    Joe loves water activities like scuba diving, snorkeling and sailing. Camping and hiking with his family and photography are also favorites. Joe and his family are currently learning Chinese 欧伟皓.

    14Years at Terrapin
    35Years in Industry
    Read the full bio