Upcoming Adobe Acrobat Change
In December 2026, Adobe is expected to release an update to Adobe Acrobat that permanently enables Protected Mode and removes the option to turn it off. This will impact Worldox, NetDocuments, iManage and other systems that integrate with Adobe Acrobat. For Worldox, there will be no fix as the software will be End of Life.
For more details regarding the Adobe update, see Adobe's announcement. LINK: Adobe's announcement
What About NetDocuments
When Protected Mode is enabled, ndOffice will no longer be able to check documents in or out from within Adobe Acrobat, or save your changes back to NetDocuments from within Adobe Acrobat.
NetDocuments is aware of the upcoming change to Adobe Acrobat that will affect how ndOffice works with Acrobat and is working on a fix. They are developing a solution that will be delivered through an update to ndOffice. After installing the updated version of ndOffice, it will continue to work with Adobe Acrobat as expected. The release date for the updated ndOffice has not been finalized, but the update is targeted for this December.
What Should You Do
Once the new version of ndOffice is available, install the updated version to avoid further disruption. A separate announcement will be made by NetDocuments when the new version is available, too.
If you need help or have addtional questions, please reach out to our support team at support@terrapintechnology.com.
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