IT Consulting Services

Terrapin can help at all stages, from setting up a network to maintaining systems.

  • Excellent reputation

    Terrapin has built a reputation as the go-to IT services provider for the legal industry in the Sacramento area and beyond.

  • Extensive experience

    Terrapin has nearly 50 years of combined experience in the legal community, boasting longtime technicians who got their starts in area law firms and continued honing that expertise while working at Terrapin.

  • Vast expertise

    We are familiar with many of the applications used in the legal field, from firm-wide document management, case management, time and billing systems, to more specialized tools for estate planning, family law, bankruptcy, and more. Our ability to draw from the experience of our long list of legal clients allows us to make informed decisions about the types of applications we recommend.

  • We know the culture

    Not only do we understand the work ethic and time crunch many attorneys and their support staff share, but we also understand the internal processes and work flow better than our competitors. We don’t simply drop the computer on the desk and walk away; we also analyze and help our clients use their computer systems and applications more efficiently.

What Are Your Needs?

Request a free network audit

We'll take a look at your network and determine it's effectiveness.

Request a comprehensive audit

Let us perform a complete assessment of your systems to provide recommendations and solutions.

Consultation

Terrapin will meet with you to talk about your IT needs and how we can meet them.

"Terrapin has been a pleasure to work with. They are responsive, courteous, efficient and always professional"

Robert L. Rediger, REDIGER MCHUGH & HUBBERT

Product Offerings

Alternate PDF Solutions
  • pdfDocs by docsCorp
  • Phantom PDF by FoxIt Calendaring – CalendarRules for Outlook (court rules and docketing)
Document Comparison Solutions
Document Management Solutions
  • NetDocuments
  • Worldox
Family Law Solutions
  • CFLR Suite (California Family Law Report) by Rutter Group (Thomson Reuters)
  • California Pre/Post Marital Agreements & California Marital Settlements by Lawgic, LLC
File Sharing Solutions
  • HighTail by OpenText
  • OneDrive/SharePoint by Microsoft
  • ShareFile by Citrix
Judicial Council Forms Solutions
  • Essential Forms by CEB: Continuing Education of the Bar
  • Lawyaw (cloud-based)
Metadata Removal Solutions
  • cleanDocs by docsCorp
  • MetaDact by Litera
OCR Solutions
  • contentCrawler by docsCorp
  • Symphony OCR by Trumpet
Practice Management Solutions
  • Amicus
  • Perfect Law
  • ProLaw by Elite Thomson Reuters
Scan Profiling Solution
  • Symphony Profiler by Trumpet
Table of Authorities Solution
  • Best Authority by Litera
Template, Numbering, Macro Solutions
  • CCC Macro Pro by Crowther MacroSystems
  • Forte by Litera
  • Litera Numbering
Time and Billing Solutions
  • Clio, TABS (including Practice Master and CosmoLex) by TABS3
  • Timeslips by Sage Group
  • TimeSolv
Web Conferencing
  • Microsoft Teams
  • Zoom
Other applications we recommend and support:
  • DUO (two-factor authentication)
  • GoToMyPC (remote access)
  • OpenDNS (web filtering)
  • ProofPoint (email filtering)
  • PST Viewer Pro by Encryptomatic (email and PST review tool)
  • Webroot (antivirus)

Get to Know Your Team

Technical Director

Misty Quaintance

Misty oversees Terrapin’s IT team, and has extensive experience managing and implementing a variety of IT projects.

Misty enjoys being active and outdoors. In her free time she does Brazilian Jiu Jitsu, weight lifting, backpacking, and scuba diving. When she isn’t off having an adventure she is spending time with her family which includes two new granddaughters.

7Years at Terrapin
20Years in Industry
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Senior Technical Engineer

Emilio Flores

With almost 20 years of experience in IT, Emilio is particularly knowledgeable about the technical considerations of the legal field.

Emilio is the proud father two girls, one a very recent addition to the family. The majority of his free time is spent with his oldest daughter painting nails or playing with Barbies.

10Years at Terrapin
18Years in Industry
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Technical Engineer and Instructor

Joseph O'Donnell

Joe is extremely knowledgeable about technology and how to relate it to people. He’ll leave you confident that you’ve chosen the right products and know how to use them.

Joe loves water activities like scuba diving, snorkeling and sailing. Camping and hiking with his family and photography are also favorites. Joe and his family are currently learning Chinese.

11Years at Terrapin
30Years in Industry
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Practice Support Coordinator

Betty Nelson

Betty works with our clients directly in areas such as technology support, firm security review, trial presentations (demonstrative evidence), project management and training initiatives.

Betty lives on a river in the mid-coast of Maine and spends her time canoeing, exploring and enjoying the natural beauty of Maine – and, of course, eating lots of lobster.

5Years at Terrapin
41Years in Industry
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Senior Technical Engineer

Adam Constable

Adam is passionate about information technology and helping clients realize their vision of the role technology plays in their business.

In his free time, Adam enjoys spending time with his family and playing in a local band. He’s an avid fisherman who never misses a chance to get his line wet.

3Years at Terrapin
23Years in Industry
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Senior Technical Engineer

Matt Hoffart

Matt plays a key role in Terrapin’s IT team. Clients depend on him for critical help desk services, specialized expertise and crisis management.

Matt enjoys watching movies and basketball, reading, writing and spending time with his wife. They live in the country north of Sacramento and have a 90-pound German Shepherd named Bruce.

5Years at Terrapin
5Years in Industry
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Technical Engineer

Caden Robinson

Caden has been interested in computers since he was young, and has an understanding of networking, server management and other fundamentals of IT.

Caden enjoys overlanding, working on cars, welding/fabrication, prospecting, photography and spending time with family.

5Years at Terrapin
5Years in Industry
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Technical Assistant

Darren Daoheuang

Darren troubleshoots technical problems and assists clients with their IT needs. He holds the Datto Technical Specialist I certification.

Darren enjoys spending his free time either hanging out with friends playing Lacrosse or staying at home relaxing and loading up a video game.

3Years at Terrapin
3Years in Industry
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